Written documentation of agency disclosure is particularly crucial in dual agency situations due to the unique nature of representing both the buyer and the seller in a real estate transaction. In dual agency scenarios, the agent must navigate potential conflicts of interest, as they owe fiduciary duties to both parties.
Having a clear, written disclosure ensures that both the buyer and the seller are fully informed about the limitations of the agent's role. It clarifies how the agent will handle the transaction, what information can be shared between the parties, and reinforces transparency in the process. This documentation helps protect the interests of all involved parties, mitigating misunderstandings and legal issues that may arise from ambiguity in agency relationships.
In contrast, while documentation may be useful in other scenarios, such as when dealing with rural properties, in competitive markets, or during open houses, the stakes and potential for conflict are particularly heightened in dual agency situations, making the written disclosure especially vital in those cases.